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Telecommunications Consulting Services
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Developed the legal and business rationale to support individually negotiated customer service arrangements ("SCA's") for MCI.
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Developed and supervised the filing of large numbers of telecom service tariffs with the FCC.
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Developed and implemented federal "detariffing" strategies for transitioning from tariffs to contracts, including the design of a public website to accommodate FCC requirements and Company business needs. Advised a foreign carrier of the "nuts and bolts" of U.S. detariffing.
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Provided legal, regulatory and strategic advice to Company executives, attorneys and others responsible for contract negotiations and settling customer disputes.
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Developed and maintained the "Business Regulatory Issues Handbook" for internal Company use. The
"Handbook" is a compilation of federal laws, rules and policies applicable to telecom companies and their services, as well as MCI transactional policies and practices.
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Represented MCI in domestic and international FCC policy, rulemaking and enforcement proceedings and in appellate proceedings resulting from FCC decisions.
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Authored "The Brave New World of Business Telecom Transacting."
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Assisted clients in the development of their CPNI policies and practices, customer notifications, compliance certificates and employee training.
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Represented independent telephone companies in FCC proceedings relating to their regulatory status and requirements applicable to them.
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Assisted clients in connection with their billing disputes with carriers.
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There's no substitute for experience when it comes to tariffs, contracts, regulation and customer dispute resolution.
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Hosted/moderated a February 17, 2004 CCMI-sponsored Conference on VoIP regulation that was attended by representatives of more than ninety organizations.
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Hosted/moderated a May 26, 2004 conference on efforts by the federal government to expand the reach of CALEA to include non-traditional telecommunications services
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